MerchantAdvantage takes pride in its products, but what better example than a few words from our clients who use our applications and take advantage of the best tools in the marketplace.
If you are a MerchantAvantage client and would like to tell your success story, please submit the appropriate information to your technical support representative.
MerchantAdvantage has provided invaluable support for our listing ads, comparison shopping engines, and affiliate networks. Things move quickly at Rooms To Go, but our account manager is always enthusiastic and quick to provide a solution to conquer our challenges.
The support and assistance our account manager provides is top-notch. MerchantAdvantage quickly rallied to help rectify a complicated feed issue right before Black Friday. Without their help, we would have struggled to get our program effectively in market. We truly appreciate our partnership with MerchantAdvantage, and we wholeheartedly recommend them.
Katie, Rooms To Go
AC Lens is a leading online retailer of contact lenses, prescription eyeglasses, designer sunglasses, and other eye care products. AC Lens operates nearly 30 websites including those that service the needs of customers looking for a deep discount, customers looking for a one stop shop for their optical needs, and those who want high-end fashion eyewear. AC Lens has been helping people save time and money online since 1995 and is one of the largest optical companies on planet earth.
AC Lens has been using MerchantAdvantage since 2006 with a 12 month break in 2008 trying out a competitor and experiencing very poor results. At first we were looking for a way to relieve IT resources but we eventually found MerchantAdvantage to have many features and benefits that save our marketing staff lots of time while increasing revenue significantly. In addition, with 30 websites, we’re able to quickly create feeds for all of the partners and marketing channels that each site requires. Customer service has been spot on and we’ve yet to experience a problem that isn’t quickly rectified.
Bob, AC Lens
"B&H Photo Video has been serving the imaging market since 1973. Among the items we carry are Digital Cameras,35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Consumer & Pro Video, Pro Audio, Binoculars, Apple iPod, MP3 plus other portable entertainment gadgets & all accessories. Over 200,000 items, all at Low Price$ & ready to ship. Authorized Dealer for Canon, Sony Nikon, Apple, Olympus, Panasonic & almost all Mfgr.'s, 6th Time Awardee of the Circle of Excellence Platinum Award as one of the "Very Best Performing E-tailers" for 2007, satisfying customers since 1973.
B&H Photo-Video has been using MerchantAdvantage since 2006. We have been able to save a considerable amount of time & resources in order to customize the numerous feeds we send to each of our many comparison shopping sites. We are also able to quickly implement any changes which allow us to be constantly competitive in our niche. We are grateful to have a partner such as MerchantAdvantage for not only providing the tools & expertise but also providing knowledgeable, courteous, professional customer service staff who are responsive to all of our needs."
Zoltan, B&H Photo-Video-Pro Audio
When I first came over to do search marketing at Goedeker’s SuperStore, we were using a pricey platform that just wasn’t cutting it for our Keyword Control efforts. We searched high and low to find a company that could get us exactly what we needed done, at a reasonable cost. Enter MerchantAdvantage. At first I was a little apprehensive to tackle a new, foreign application, but customer support was outstanding and spent hours on the phone with me showing me step by step directions on how to make our account perfect. It was a seamless transition. I am now a whiz at the application, and can make thousands of changes instantly with just the touch of a button. We were even able to create an entire new strategy for our PLAs, being able to break them down to the product level for better bid management.
We were originally just looking for a company to help with our Google efforts, but to our amazement soon found out that MerchantAdvantage could help us across all the shopping channels and marketplaces. Feeds that took literally sometimes an entire work day to manually create and edit were now all hooked up to our back-end for us to push out either at the click of a button, or on any automated schedule we wished. ROI has improved drastically since the transition, and I can now spend my time doing other important aspects of my job rather than having to worry about updating a data feed. On top of all of this, weekly phone meetings were set up with a specialist who gives suggestions to help improve our marketing efforts in any way possible.
I would fully recommend MerchantAdvantage to absolutely any company who utilizes any form of online paid marketing.
Katie, Goedeker's SuperStore
"MerchantAdvantage technology allows us to optimize data with our vendors, customize listings to shopping engines and create Amazon feeds, all using just one set of data. I haven't been this impressed since a boy sent a flank steak and his phone number to my dinner table the other night. Maybe that didn't come out right but you probably get it."
"The MerchantAdvantage solution has allowed us to significantly improve the accuracy and frequency with which we feed our product data. This solution has become a cornerstone of many of our site functionalities and online marketing programs. The ability to seamlessly facilitate all outgoing feeds for site search and shopping comparison engine has saved our team countless hours of labor, allowing us to spend more time analyzing the outcomes of these feed-driven marketing programs, versus executing the sending of these feeds.
I am thoroughly satisfied with this solution; from having a fixed low monthly fee, easy access to excellent technical support and an easy to use interface allows us to fully utilize this time saving solution."
Anne, Dover Saddlery
"With the use of the Chanalytics reporting tool, we have been able to increase our ROI significantly since we began using Channel Management. The ability to obtain up-to-the-minute information for each product within each channel feed enables us to intelligently make decisions that immediately impact our bottom line.
We also love the fact that our profits are not eaten up by transaction fees - we know every month that we can count on one low monthly flat rate that never fluctuates - even when our sales increase."
"As a ProStores user, MerchantAdvantage has been my solution for providing feeds to several CSEs and marketplaces including Amazon, NexTag, & PriceGrabber.
ProStores is not compatible with sending feeds to these marketplaces. If you are a ProStores user looking to extend your customer reach, MerchantAdvantage is your solution. They can provide feeds to over 100 different shopping channels to help you build your business."
"Installation is fast and easy, customer support was very knowledgeable. The tech support department understands my needs and is able to assist quickly in resolving my questions. After 30 days of using the Channel Management software application, what I have seen so far, is that the tool does save time, enables you to be selective about the products shown on each channel and it does eliminate low end product items that eat up your funds that generate very little in the way of sales. It also enables you to target certain products to the different audiences that shop on each channel. Plus it enables you to quickly begin selling on new channels without a lot of start up work. Eventually it will enable you to determine whether a channel is generating the sales anticipated and if not, to change your marketing strategy for that channel."
"WaterFilters.NET has found unspeakable value in Merchant Advantage's Channel Management tool with tracking in Chanalytics. Channel Management has allowed us in many ways to streamline multiple imports/exports of many different Comparison Shopping Engine's. Essentially, the work is done once and the tool does the rest. It has saved countless hours of manual work internally. On top of that, the ROI for these channels has increased significantly due to the ability to track profitability even at the sku level offering the most accurate ROAS. Lastly, we have found unmatchable technology when it comes to building customized data feeds for some customers. When you have the ability to manipulate very specific data to scrub out html or modify prices, you don't have to be an Excel wiz, it can all be done with a few formulas."
Adam, WaterFilters.NET, WaterFilters.NET
"MerchantAdvantage has allowed us to bring most of our affiliate and marketing programs under one umbrella. The tools far surpassed our prior providers and were far more flexible to meet the criteria of separate systems. The only thing we regret about MerchantAdvantage is not having signed up sooner."
Mike Massey, Owner, Masseys Outfitters